Sykes Enterprises, Incorporated (stylized as SYKES) is an American multinational corporation headquartered in Tampa, Florida. The company provides business process outsourcing services, IT consulting and IT-enabled services, such as technical support and customer service.
SYKES was founded in 1977 by John H. Sykes in Charlotte, North Carolina to provide engineering and design services to large corporations. Companies such as IBM, AT&T, and Texas Instruments were among SYKES' first clients. By 1990, the company had 1,000 employees, 20 offices, and $55 million in annual revenue.
In 1992, the company moved into the customer service business by purchasing Jones Technologies, a call center company based in Sterling, Colorado.In 1993, SYKES relocated its corporate headquarters from Charlotte to Tampa, Florida.
SYKES became a publicly traded company in 1996. The company was listed on NASDAQ under the stock symbol SYKE.David Grimes, a former AT&T executive, was named president of SYKES in 1998.
John Sykes remained CEO and chairman. In 2000, Grimes became president
and CEO. However, after 3 months, Grimes resigned and Sykes returned as
president and CEO.
Charles Sykes, John Sykes' son, became president and CEO of the company in 2004. Charles had been with the company 17 years prior to assuming his father's position.
Customer Service- Work From Home for Canada
Job description
SYKES Work from Home is seeking to hire people with a passion for helping people one caring interaction at a time. On
the SYKES Work from Home Customer Service Call Center team, you’ll
learn all about our customers’ wants, needs, and interests before
connecting them to products and solutions that make it all possible.
At SYKES, we put our customers first and strive to ensure each and every
call provides a fantastic customer service experience. We truly enjoy
helping people, and know you do too!
If you feel like you don’t know much about these topics, not to worry! Most of our new hires don’t either, which is why SYKES offers paid training to teach you how to provide great customer service support.
Our ideal customer service candidate is awesome at the following:
If you feel like you don’t know much about these topics, not to worry! Most of our new hires don’t either, which is why SYKES offers paid training to teach you how to provide great customer service support.
Our ideal customer service candidate is awesome at the following:
- A passion to help those in need; Customer Service Excellence
- Strong problem-solving skills
- Effectively communicates, both written and verbally
- Troubleshoot basic and routine customer issues that are technical in nature
- Dependable and flexible to rotate shifts, as needed
- High school diploma or GED is required, and you must be at least 18 years of age
For more informations and apply this Job , Please open website link: https://sjobs.brassring.com/TGnewUI/Search/Home/Home?partnerid=26564&siteid=5606#jobDetails=1175519_5606
